Resources
Main Content
Campus Resources
Office of the Dean of Students
(217) 333-0050
Student Legal Services
(217) 333-9053
Student Legal Services provides free legal advice and court representation for eligible, enrolled students. Please know that Student Legal Services’ attorneys cannot represent you in a dispute with another student or in action against the University. They can help with almost all landlord-tenant matters and a host of other legal concerns.
To make an appointment, you must appear in person at their office, with your student I.D. to prove you are a student. The office is located in Room 324 Illini Union, and is open from 8:30 am-Noon and from 1-4:30 pm, Monday-Friday. Please be aware SLS only sees students by appointment and does not give legal advice over the phone or through email. SLS attorneys can be contacted at (217) 333-9053 and by email using studentlegalservice@illinois.edu. When contacting SLS clearly identify yourself as a University of Illinois student. For more information visit their website.
Parking Department
(217) 333-3530
University Housing
Residence Halls
(217) 333-7111
Family & Graduate Housing
(217) 333-5656
Private Certified Housing
(217) 333-1420
City of Champaign
Website: ci.champaign.il.us
General Number
(217) 403-8700
Community Relations
(217) 403-8830
Fire Department
(217) 403-7200
Library
(217) 403-2000
METCAD (non-emergency)
(217) 333-8911
Police Department
(217) 351-4545
Public Works
(217) 403-4700
Parking
(217) 403-4700
City of Urbana
Website: urbanaillinois.us
Parking Permits and Tickets
(217) 384-2345
Recycling
(217) 384-2302
Fire Department (non-emergency)
(217) 384-2420
Fire Safety Information
(217) 384-2445
Police Department (non-emergency)
(217) 384-2320
Urbana Free Library
(217) 367-4057
Housing Inspector
Champaign
Neighborhood Services (housing inspectors)
(217) 403-7070
Savoy
Housing Inspector
(217) 359-5894
Urbana
Housing Inspector
(217) 384-2436
Legal Help
This information is not designed to replace an attorney. The information provided here is to help you avoid problems. Off-Campus Community Living can help you with many of the concerns that arise when you rent. However, we have no lawyers on staff. If you need assistance with matters related to going to court, you should consult with an attorney.
Student Legal Services
Free legal help is provided to students enrolled at the University of Illinois.
Student Legal Services has three attorneys who work full-time providing legal advice and court representation for University of Illinois students. The attorneys cannot represent you in a dispute with another student or in action against the University. They can help with almost all landlord-tenant matters.
To make an appointment, you need to appear in person at their office, with your student I.D. The office is located in Room 324 Illini Union, and is open from 8:30 am-Noon and from 1:00-4:30 pm, Monday-Friday. The office will not make appointments or give advice over the phone.
Finding a Lawyer
In the phone book's yellow pages, under "Attorneys", you will find listings of most local lawyers. If you are shopping for an attorney, you should call first and find out how much a consultation or representation will cost.
Do not expect an attorney to give you advice over the phone.
You can expect to get information about the cost of the service on the phone. Attorney fees range from $150 to $250 per hour for consultation and often more for representation in court.
If you are looking for advice, try to get a half-hour appointment for a charge you can afford. Describe your problem as a "landlord-tenant" problem and tell the lawyer the name of your landlord when you make the appointment, just in case the landlord uses the same law firm you have called. Some lawyers will work out a payment plan with you if you will need more than a consultation.
Land of Lincoln Legal Assistance
Land of Lincoln Legal Assistance Foundation is the local office of a federally funded program to provide legal assistance to low income individuals and families. They handle problems people face as consumers, tenants, and public aid recipients.
Eligibility for help from Land of Lincoln will depend on your family income and the nature of your problem. Most U of I students would not be eligible for this service due to the income guidelines for eligibility. No fee is charged for services if you meet the eligibility requirements. Court costs, when relevant, are the only charges. If your problem involves public housing or an eviction, and you are income-eligible, Land of Lincoln would be a good place to call. The phone number to call for initial intake with an attorney is toll free at (877) 342-7891. The local office number is 356-1351.
Hospitals
Transportation
Champaign-Urbana Mass Transit District
Visit mtd.org for the latest updates on maps & schedules, SafeRides, and an overview of the MTD system
Airport
Champaign County has an airport; the Willard Airport is located in Savoy. Be sure to visit iflycu.com.
Train
Downtown Champaign also has its' very own Amtrak station. Visit www.amtrak.com to learn more information about possible destinations and rates.
Zipcar
Rent Zipcars by the hour or day, and only pay for the time you use. Includes gas and insurance and every reservation comes with 180 free miles per day. Because car sharing can reduce the demand for parking and congestion, as well as your carbon footprint, it’s good for everyone. Six Zipcar vehicles are conveniently located in Urbana-Champaign. Visit their website to find out more!
Parking
Campus
The Parking Department at the University of Illinois is your central source for all questions related to parking at the Urbana-Champaign campus. Please visit parking.illinois.edu to explore questions you might have. Additionally, be sure to check out their Map, Frequently Asked Questions, and information on a Citation links.
Champaign
Parking options administered by the City of Champaign include locations both Downtown and in the Campus District. Please visit champaignil.gov/public-works/parking/ to explore information regarding options, rates, citations, and more for the City of Champaign.
Urbana
Parking options administered by the City of Urbana include locations Downtown, West Urbana Neighborhoods, and in the Campus District. Please view the Urbana Visitor’s Guide to Parking, the Urbana Parking regulations, and the guide to Urbana meter enforcement.
Garbage & Recycling
Garbage
All trash collection in the City of Champaign and Urbana is handled by private haulers.
Please reference urbanaillinois.us/departments/public-works and the YellowPages for haul providers. The SuperPages also references Champaign/Urbana providers.
Recycling
Maintaining an attractive neighborhood means making sure that trash and litter around your home is picked up, secured in a proper container, and left out for pick-up by your garbage collector. In Urbana, containers must be removed from the street by no later than 10 a.m. on the day following your collection. The City of Urbana provides collection of recyclable containers and paper products.
If you live in Urbana, the recycling tax is a city tax and the landlord cannot charge you more than the amount charged by the city. The charge is $2.50 per month per apartment (or $2.50 monthly for a single house). Your landlord may charge the tax to you ONLY IF the lease states that you pay the landlord for the recycling tax.
Snow Removal
Champaign
In Champaign, city code requires owners of properties with more than 4 units to remove snow and ice from driveways, parking lots, and walkways on the property. This must be done within 12 hours of daylight after the snow or ice has fallen or formed. This does not apply to the sidewalks in front of the building.
In campus and downtown districts of Champaign, landlords are also required to shovel the public sidewalks if there has been more than 2 inches of snowfall and they must remove the snow within 48 hours after the public works director announces there have been 2 inches of snowfall.
Urbana
In Urbana, city code requires landlords to remove snow and ice from every stair, porch and fire escape. There is also a code that requires landlords to keep sidewalks, walkways, driveways, and parking spaces free of hazardous conditions.
Please view the links below for more detailed information on the laws and who to contact to report a problem regarding snow removal in both Urbana and Champaign.
Storage
Urbana and Champaign have several storage companies that offer units for multiple storage needs. Additionally, there are several companies who offer moving truck rentals or moving service assistance. Please reference the links below.
Other Resources
Emergency
911
Utilities
Ameren IP (electricity/gas)
(800) 755-5000
Illinois American Water (water)
(217) 373-3271
Urbana-Champaign Sanitary District (sewer)
(217) 367-3409
Post Office
1409 West Green Street, Urbana
(217) 367-9890
302 East Green Street, Champaign
(217) 328-5200
600 North Neil Street, Champaign
(217) 352-2167
2001 North Matthis Avenue, Champaign
(217) 373-6018
3100 East Tatman Court, Urbana
(217) 337-6297
202 South Broadway Avenue, Urbana
(217) 367-9629
Drivers Bureau
(217) 278-3344
Secretary of State, 2012 Round Barn Road, Champaign
Voter Registration
(217) 384-3720
County Clerk, 1776 East Washington, Urbana